Communications Assistant

Job Introduction

The Communications Assistant will play an important role in supporting the delivery of clear, engaging, and effective communications across the business. Reporting to the Senior Communications Manager, the role will provide support across a wide range of internal and external communication activities, helping to promote the company's brand, values, achievements, and strategic objectives.

Working closely with colleagues throughout the business, the Communications Assistant will assist in creating high-quality content, supporting social media and digital communications, and helping to coordinate communication campaigns and initiatives. The role offers a varied opportunity to contribute to employee engagement, brand awareness, and stakeholder communications, while developing skills across content creation, digital marketing, social media management, and corporate communications within a fast-paced housebuilding environment.

Main responsibilities

• Support the delivery of internal and external communications across the business, ensuring all content aligns with Gleeson's brand guidelines, tone of voice, and key messaging.
• Assist with the creation, scheduling, and monitoring of social media content across all corporate channels, helping to increase engagement and support brand awareness objectives.
• Support the delivery of internal and external communications across the business, ensuring all content aligns with Gleeson's brand guidelines, tone of voice, and key messaging.
• Assist with the creation, scheduling, and monitoring of social media content across all corporate channels, helping to increase engagement and support brand awareness objectives.
• Plan and undertake monthly development visits to create high-quality organic content that showcases our homes, schemes and customer experiences across social media.
• Produce engaging written content for a range of platforms, including intranet articles, newsletters, website updates, social media posts, email communications, and corporate announcements.
• Support the maintenance and updating of website content, ensuring information remains accurate, relevant, and aligned with SEO and commercial objectives.
• Assist in the coordination and delivery of internal communication campaigns, helping to promote company initiatives, business updates, colleague achievements, and key events.
• Work with stakeholders across the business to gather content, success stories, project updates, and community engagement activities for communication purposes.
• Support PR activity by drafting content, coordinating information requests, and assisting with the distribution of approved press releases and media materials.
• Assist in the planning and promotion of charitable initiatives, fundraising activities, community engagement programmes, and corporate events.
• Help monitor and report on social media performance, content engagement, website activity, and communication campaign effectiveness.
• Support the management of branded merchandise orders and promotional materials, maintaining records and assisting with supplier coordination where required.
• Maintain communication calendars, content schedules, image libraries, and communication assets to support the effective delivery of campaigns and business communications.
• Provide administrative support to the Communications team, including maintaining records, coordinating meetings, preparing reports, and supporting wider communications projects as required.
• Assist in the planning, coordination and execution of group photography and videography shoots to support internal and external communications activities.

Required skills and qualifications

• Previous experience within a Communications, Marketing, PR, Social Media, Content Creation, or related role.
• Excellent written and verbal communication skills, with the ability to create engaging content for a variety of audiences and channels.
• Strong copywriting, proofreading, and editing skills with exceptional attention to detail.
• Experience creating content for digital platforms, including websites, social media channels, newsletters, and internal communications.
• Experience managing or supporting corporate social media accounts and monitoring engagement and performance.
• Good understanding of internal communications and employee engagement activities.
• Ability to build effective working relationships with stakeholders at all levels across the business.
• Strong organisational skills with the ability to manage multiple priorities and work to deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications, including Word, PowerPoint, Excel, Outlook, and Teams.
• Experience using content management systems (CMS), email marketing platforms, and social media scheduling tools.
• Ability to maintain brand consistency, tone of voice, and messaging standards across all communications.
• Experience gathering information from multiple stakeholders and translating technical or business information into engaging content.

Benefits:

• Generous holiday entitlement of 26 days per annum + bank holidays
• Discretionary Bonus Scheme
• Holiday Buy Back Scheme
• Company Pension Scheme
• Private Medical Insurance Scheme
• Healthshield membership
• Life Assurance Scheme
• Share Purchase Plan
• Highstreet/ Store Discounts
• Development Opportunities