Job Introduction
We are a growing IT function supporting a dynamic and evolving business. As we mature our delivery capability, we are seeking an experienced and adaptable IT Projects Manager to lead and co-ordinate a range of technology and business change initiatives. This role is ideal for someone who thrives in a hands-on environment, can manage multiple concurrent projects, and is comfortable working across both technical and non-technical domains. The Gleeson IT Projects Manager supported by our extended team is instrumental in delivering strategic business improvement through the successful execution of digital initiatives. We are responsible for overseeing end-to-end project lifecycles, ensuring alignment with organisational goals, robust governance, and impactful change management. In your role, you will co-ordinate and deliver cross-functional IT projects by leading planning and execution phases. You will facilitate stakeholder engagement sessions to ensure all key deliverables, critical milestones and potential risks are known and documented. You will guide initiatives from initial Demand Case formulation through to deployment and early life support. As an IT Projects Manager at Gleeson, you will champion best practices in project governance and change adoption, bringing structure to complex environments while remaining agile in approach. You will mentor the wider team in project management best practise as they manage their own smaller initiatives. Our team utilises JIRA as the central platform for project tracking and demand management. A solid understanding of Epics, Stories, and Acceptance Criteria is essential to define clear requirements and measurable success outcomes. To be successful in this role, you must demonstrate excellent communication and collaboration skills, working across business units to understand needs, anticipate challenges, and lead delivery teams toward achieving project goals.
Key responsibilities of the position:
- Manage the full project lifecycle from initiation through to delivery and early life support, ensuring business objectives are met and technical solutions are fully adopted.
- Provide daily leadership across multiple projects, co-ordinating resources, scope, timelines, and quality assurance.
- Create and maintain detailed project plans, RAID logs, milestone tracking, and reporting to stakeholders at various levels.
- Facilitate project governance processes including steering groups and checkpoint reviews, ensuring key decisions are recorded and communicated effectively.
- Collaborate with Business Analysts, Solution Architects, internal teams, and third-party suppliers to ensure
- projects are fit-for-purpose, aligned to IT strategy, and meet agreed standards.
- Lead delivery efforts including testing coordination, risk management, service transition, and post-go-live support.
- Escalate and mitigate risks through structured RAID review and stakeholder alignment.
- Ensure adoption and sustainability of solutions by implementing change management strategies and measuring performance against acceptance criteria.
- Protect and take responsibility for the security and professional use of all company property and equipment and at all times ensure customer/third party contact and communications is secure and protected within the business IT infrastructure in accordance with GDPR requirements.
- Ensuring all colleagues, customers and external partners comply with all H&S policies and procedures at all times.
- Maintain strong collaborative relationships across all business levels to strengthen project delivery impact and
- shared ownership of success.
- Support the IT team and wider business by contributing to cross-functional outcomes and delivering related results as required.
Key Business Deliverables
- Successful delivery of IT projects within agreed time, scope, and budget, meeting defined success criteria and achieving stakeholder approval.
- Evidence of robust project governance, including facilitation of steering meetings, checkpoint reviews, and
- documentation of key decisions and action.
- Effective leadership across multiple projects, demonstrated through progress reporting, milestone achievement, and resolution of delivery risks and blockers.
- Maintenance and reporting of RAID logs, with proactive escalation of critical issues and timely implementation of risk mitigation plans.